E-commerceMid-market E-commerce brand
Deflecting 72% of support tickets with an AI agent
An online retailer was buried under repetitive 'where's my order' tickets. We deployed an AI support agent that resolved most of them instantly — and CSAT went up.
The challenge
A 6-person support team handled ~250 tickets/day, 70% of which were repeat questions about orders, returns and shipping. Response times stretched to 8+ hours during peaks, and the team was burning out.
What we built
We built an AI support agent grounded in their help center, order system and past tickets. It answers common questions instantly, pulls live order status, and escalates anything sensitive to a human with a drafted reply and full context.
The results
Tickets resolved without a human
Customer satisfaction (CSAT)
SaaSB2B SaaS company
Cutting client onboarding from 2 days to 20 minutes
A manual, error-prone onboarding process was costing the team days and creating a bad first impression. We automated the entire flow end to end.
The challenge
Onboarding a new client meant manually creating accounts, copying data across 5 tools, sending a sequence of emails, and scheduling kickoff — roughly two working days per client, with frequent mistakes.
What we built
We connected their CRM, billing, product, email and calendar with an automated workflow. The moment a deal closes, everything provisions automatically, personalized emails go out, and the kickoff is booked — with the team only stepping in for exceptions.
The results
Reduction in manual data entry
Professional servicesB2B marketing agency
An AI lead engine that filled the calendar on autopilot
A growing agency relied on referrals and had no predictable pipeline. We built an outbound engine that books qualified calls while they sleep.
The challenge
Pipeline was unpredictable and entirely referral-based. The founders had no time for outbound, and generic cold email had failed before.
What we built
We built an automated engine that identifies ideal-fit prospects, enriches them, writes genuinely personalized outreach with AI, scores replies, and routes hot leads straight to a booking link — with full follow-up sequences.
The results
Qualified calls booked in month 1
More pipeline than prior quarter
These representative scenarios illustrate the outcomes our services produce. Your results depend on your specific workflows — let's find your highest-ROI automation on a free audit.